1. Welcome to Feros Group!

This course will give you an introuction to The Feros Group. You will learn about: - The Feros management team - Our venues - Our vision and mission


Step back behind the espresso machine counter and learn how a master Barista makes plies their trade.


This course will give you a a solid understanding of the mindset, skills and knowledge that a professional MUST know in this day and age of sophisticated drinkers.

Best Practice Chemical Use for Hospitality Venues

Bistro Host

The Bistro Host takes care of customers dining experiences. This course will give you the confidence to be successful in a casual dining or bistro area.

Cellar Person

This course introduces you to the Cellar Person role and outlines the qualities you need to be successful.


This course has been developed to keep both hospitality workers and their customers safe from the risks associated with COVID-19.


The Floor Host (or 'Floorie') is a critical role in a hotel, bar or restaurant, and is the primary person responsible for customer comfort.

Gaming Host

The Gaming Host attends to the needs of players in the VIP lounge or gaming areas. This course outlines the skills and service approach needed to build a successful gaming room.