The Floor Host (or ‘Floory’) is a critical role in a hotel, bar or restaurant, and is the primary person responsible for customer comfort.

Maintaining a clean and organised environment is the mission to ensure that customers can relax and enjoy themselves.

In this course you will learn:

• The qualities of a great Floor Host/ Floory
• How to correctly clean breakages and spills
• How to approach and clear tables efficiently
• How to manage glassware and washroom
• Opening and closing the venue

Get started by clicking on the first lesson below.

Note that you must achieve 90% in the quizzes in order to pass each lesson.