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Gaming Host

The Gaming Host attends to the needs of players in the VIP lounge or gaming areas.

Exceptional customer service is critical in this area so that players feel seen and well looked-after.

In the course you will learn:

  • Important Gaming Room regulations
  • Player engagement
  • How to manage the Gaming Room environment
  • Different types of machines and jackpots
  • Trouble shooting Gaming Machines
  • How to manage Gaming Food

Get started by clicking on the first lesson below.

Note that you must achieve 90% in the quizzes in order to pass each lesson.